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Swingset Liquidators offers premium discount swing sets

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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to most areas in the U.S. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. The shipping rates can be seen on you add an item to your shopping cart.

Please also note that the shipping rates for many items we sell are weight and dimension based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

What if My Order Arrives Damaged?

We package all of our products well so they arrive on your property safely. If an item does arrive damaged or with parts missing, please notify us within 30 days. We're happy to send you replacement parts as soon as possible.

When you sign for delivery, even if the package appears only slightly damaged, please write "Package Damaged." If the package looks severely damaged, you may refuse delivery. In this situation, please notify us so that we can expect the return shipment. Once the package returns to us we will send you a new one right away. If you have already accepted the package and notice missing or damaged parts, please contact us right away and we will ship you replacement parts free of charge. 

If you decide you do not want parts or a replacement unit, you can return the item under our standard return policy.

We Value your Feedback!

If you ever have any questions or concerns, please email us or give us a call.


Swing Set Liquidators

1000 Ternes Drive

Monroe, MI 48162

855.853.8559

DIY or professionally installed swing sets